Managed IT is everything that happens before anyone files a ticket. We take responsibility for your endpoints, servers, network and cloud tenancy as one environment rather than a list of devices. They stay yours; keeping them working becomes ours.

What we are responsible for

Workstations, servers, switches, firewalls, wireless, and your Microsoft 365 tenancy. If it carries company data or company traffic, it is monitored, patched and documented. Nothing sits outside the inventory because nobody remembered it existed.

The first thirty days

Discovery comes first: a full asset inventory, network map and a remediation list ranked by risk rather than by age. You see that list before we touch anything, and you decide what gets fixed in what order.

What you get every month

Patch compliance, ticket volume, asset changes and the risks we closed. Once a quarter we sit down and plan the next ninety days instead of reviewing the last ninety. Reactive work belongs to Helpdesk and Support, and both run off the same documentation.